At April Sunday, every piece is curated with love and intention. Because our boutique carries limited-run, small-batch collections, our return policy reflects the unique nature of our offerings while helping us maintain fairness and sustainability. 

Our Promise to You

At April Sunday, we want every piece you purchase to make you feel confident and beautiful, but we understand that sometimes things don’t work out. That’s why we offer a straightforward return process designed with you in mind.

We gladly accept returns of eligible, full-priced items for exchange or store credit in the form of a digital gift card, as long as your return is initiated and shipped back to us within 14 days of delivery.

General Return Policy

• All returns are for store credit or exchanges only.
• Eligibility: Returns must be initiated and shipped back within 14 days of receiving your order, using our official Return Portal.
• Pre-order items: The delivery date is an estimate and we are not responsible for vendor delays. Orders cannot be canceled once place
• Condition: Items must be unworn, unwashed, and in original condition with tags attached.
  - Items must be free of stains, odors (including smoke), excessive pet or human hair, and in original packaging.
  - Items that do not meet these requirements will be denied and sent back at the customer’s expense.
  
  
• We do not cancel orders once they are placed. Please review your cart carefully before checkout.
  
  
• Variations in color or pattern due to lighting or screen resolution are not considered defects.
  
  
• Limit: We kindly ask that customers limit returns to a maximum of 5 initiated returns per month. 
  
  This helps us manage inventory fairly, prevent bulk over-ordering, and continue offering new, beautiful pieces at accessible prices. 

No Order Cancellations – No Exceptions

Once an order is placed, it is immediately processed and cannot be canceled or changed for any reason.

This includes:

Pre-orders (delivery dates are estimates only, and we are not responsible for vendor delays).

Final Sale Items

The following are always Final Sale and not eligible for return, exchange, or store credit:

• Any sale or clearance items
• Gift card/code purchases from a return
• Items noted as clearance or final sale on the product page
  
• Sleepwear, bodysuits, and other intimate wear if applicable

Exchanges & Store Credit

We gladly accept size exchanges on eligible items, subject to availability. All exchange requests must be submitted through our Returns Portal.

Please note that submitting an exchange request does not reserve or hold inventory. Exchange orders are not created until the original item has been received and fully processed by our team. Availability is determined at the time your return is processed, not when the exchange request is submitted.

Customers are responsible for the shipping cost of the new exchange item..

If the requested exchange item is no longer available once your return has been received and processed, store credit will be issued for the value of the returned item. 

Damaged, Missing, or Incorrect Items 💌

We want every April Sunday package to arrive just right, but if something isn’t as expected, we’re here to help.

• If your order arrives damaged, missing an item, or incorrect, please submit a claim through our Return Portal within 3 days of delivery.
• Include clear photos and detailed notes so we can best assist you.
• Items must be returned to us unused, unworn, and with tags still attached in order to qualify for a replacement or store credit.
• All claims of damaged, missing, or incorrect items will be reviewed by our team. If approved, we will provide a return shipping label to send the item back to us. 
  
• If the same item or size is available, we’ll happily send a replacement once the damaged item is received back to us. If it’s not, you’ll receive store credit.

Please note:

• Variations in color, pattern, or texture due to photography, lighting, or screen resolution are not considered damage or defects.
• Issues related to fit or sizing are not considered damage, but may still qualify under our standard return policy.
• Damage caused by improper handling, pets, or wear after delivery cannot be accepted as a damage claim.

If something ever feels wrong with your order, reach out right away — we want to make sure you feel cared for and supported.

Preorder Items

Preorder items are offered as a service to our customers who may have missed an item when it was originally in stock or are hoping to secure a highly requested style before it sells out again. When you place a preorder with us, your order is reserved specifically for you.

Please note: all dates listed on preorder product pages are estimated arrival dates to our store, not shipment dates or arrival dates to you. These dates are provided to us by our vendors and reflect when we expect the inventory to arrive to our warehouse. Once an order is placed with a vendor, the actual arrival timeline is completely outside of our control. Manufacturing timelines, freight delays, customs processing, and carrier issues can all cause delays beyond the estimated timeframe. . Once preorder inventory arrives, please allow a few additional business days for processing, quality checks, and shipping before tracking information is sent.

Because preorder inventory is purchased and allocated specifically based on customer orders, preorder items are not eligible for cancellation once an order has been placed. This policy is in place because we commit to the inventory on your behalf. For this reason, preorder purchases are considered final sale prior to arrival.

We understand that delays can be frustrating, and we truly appreciate your patience. Our goal is always to receive and ship preorder items as quickly as possible, and we work diligently to get them out as soon as they arrive — often earlier than expected when circumstances allow.

If you decide once your preorder arrives that the item is no longer a fit for you, you are always welcome to return it in accordance with our standard return policy for store credit. This allows us to continue offering preorder opportunities while still giving you flexibility after delivery.

By placing a preorder, you acknowledge and agree to these terms, including estimated arrival timelines and our no-cancellation policy for preorder items.

Thank you for supporting our small boutique and for trusting us to bring these special pieces to you 🤍

Legal Disclaimer 

By completing a purchase with April Sunday, you agree to all of the policies outlined above, including but not limited to our return, exchange, shipping, and package protection terms. April Sunday reserves the right to deny returns or claims that do not meet the requirements stated. Policies are subject to change at any time without prior notice.

IMPORTANT NOTES

• Pre-orders must be purchased separately from in-stock items. Orders that include both will ship once all items are available.

• Items cannot be held or canceled after they have been processed. If you need to cancel your order, it must be done within one hour of purchase.

• Once your package is scanned by the mail carrier, April Sunday is not responsible for lost or stolen packages. If your order is missing, we’ll help you file a claim and issue store credit if eligible.

Return rules summary

• Returns accepted for 14 days

• Customer provides return shipping

• 10% restocking fee

• Final sale items, and certain accessory items are non-returnable.

Still have questions? Reach out to us anytime at support@shopaprilsunday.com — we’re here to help!

Damages and Issues

Please inspect your order upon delivery and contact us at support@shopaprilsunday.com immediately if your item is defective, damaged, or if you received the wrong item. We are happy to assist in resolving any issues.

For items damaged during transit, we kindly ask that you file a report directly with the shipping carrier.

Exceptions / Non-Returnable Items

Certain items are not eligible for return or exchange, including custom products (such as personalized or special-order items) and personal care goods (e.g., beauty products). Additionally, we cannot accept returns or exchanges on sale/clearance items or gift cards.

If you have any questions or concerns about your specific item, please don’t hesitate to reach out to us at support@shopaprilsunday.com.